Netsmart-1

January 16, 2020 by jmenefee@rosehillgardens.com

Thank you for the replacement of the bushes, it’s nice to do business with someone who keeps their warranty and their word. If you need to please use me as a reference if necessary.

Paul D.

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John McLenon certainly is an asset to your company. He was so helpful, polite and very nice. I would recommend him in a heartbeat!

Mary M.

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To all who had a part in my yardwork! Thanks so much for making my front yard so beautiful. It was really needing a renovation. Your time and effort are greatly appreciated. I will enjoy looking out my window and seeing a fresh look. All I can say is “job well done!”

Bev S.

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I wanted to extend a special thanks to the Rosehill Garden team mates for a job well done. Our yard looks absolutely perfect.

Your landscape Architect, Amanda White is not only very talented but is also very customer oriented. We are completely satisfied with her finished work product as well as her “get it done” attitude. Amanda was very focused and efficient in her presentation and handling of the project. Additionally, the ease of doing business with her was unbelievable; she always made herself available.

The actual work crew should also be recognized for an outstanding job. They were very courtious, worked hard and finished the job on-time and left everything in immaculate order.

We wish you all a wonderful holliday season and thanks again for going above and beyond.

Becky G.

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I am very pleased to work with Mr. McLennon. I was also very impressed with the men who worked on my yard. They were hard workers and very courteous. Thank You!

Pamela B.

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Will and team – the landscaping and the trees looks terrific; I am totally impressed with everything you guys did.

Also, thanks for cleaning up so well and taking the dead tree.

Let me know if you ever need a reference…

Thanks again for all your time and the quality work. Good luck with your summer training.

Terry H.

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We are already enjoying the beautiful new look of plant life around our building. We have had a very long construction cycle on the exterior of the branch so the landscaping phase has been fun and refreshing for everyone!

Kimra R.

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Glad you and your team are handling all my green projects. It has a great design and natural feel. It is very cool. My customers are blown away. Good job. Incredible.

Brent B.

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The Smith household wants to thank you for you capable employees who finalized our wishes at our home. It started with your knowledgeable landscape designer Amanda White who helped us formalize needed yard projects, and then ended with a great 3 person yard crew under Allison Harrison with Amanda making sure our wants were the result.

Your company over the years has helped us with plantings and stonework and we appreciate your expertise and dependability.

Sallie S

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Jennifer and her crew did an amazing job. I was so glad to see her. She eliminated so much stress in my life not having to worry about the yard this spring. I felt spoiled. Thank you.

Heidi G

P.S. Can’t wait to revisit the design of our front and back yard plans with you

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I am extremely please at the appearance of our yard and the professional manner of the people who apply the various applications. I am recommending your services to various folks that I know in our neighborhood and within the KC area.

Thanks for a great looking yard.

Bill L

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I just wanted to say how much I appreciate working with John McLenon for the benefit of the Cass Regional Medical Center Gardens. His proposals & recommendations arrive in a timely manner & he makes every effort to see our dream happen on time & on budget.

Martha S

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You are certainly welcome. Having been business owners ourselves, we appreciate & are vocal when we see a good job well done. Exceptional employees are harder to find these days. I grew up in the retail world & worked for Stanley Marcus in St Louis & Dallas. My favorite phrase of his was “there is only one exclusive left today in business… Service to the customer”. Rosehill Gardens understands the concept.

Thank you again.

M.H.S.

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I had a lady come in and told me she walked right past the UPS store because the pots were so beautiful. It made such an impact she felt the need to tell me about it!!

Great job and please pass it to the people who make this happen!! I can tell you daily how great and beautiful the pots are but when you have people coming into the office to tell me then that deserves a HUGE wow and thanks!!!

Give yourself a self-high five!!!

Linda

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I just wanted to pass along the kudos to Rosehill we received this morning in the PV Merchant’s meeting!! The pots are such a huge deal to our tenants and you all have made and kept them STELLAR!!! Customers are commenting to the tenants, I am getting comments and they are all positive and wonderful!!

Nancy from Spanglers thanked us for going back to Rosehill!! Yep, that is a fact!

Please pass this along to the rest of the feet on the ground crew and let them know how much we appreciate all of team Rosehill for making our centers AWESOME!!

Linda

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Your crew has just left and I want you to know

how WONDERFUL our yard is looking.

You should be very proud of your team.

Thank you..

Looking forward to the next phase.

Happy weekend.

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Hi guys!

I just want to pass along how great your teams are doing! The lawn crew, the landscaping crew and the irrigation crew it is always wonderful and I know we are being taken care of!!! Even though the properties have sold I will always appreciate my Rosehill guys!!

Going above and beyond duty is something that just comes with a smile! I do not know how many times Eileen, Brian H. and my landscaping guys have flipped around and gone to take care of something. Who does that??? Rosehill peeps that is who!!

I want the powers to be to know that it has been an honor to work with such great people!!! I say RAISES for all!!!

Thanks guys!!!

Linda

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My wife and I really enjoyed working with Jake. He is a fine young man. Jake is very knowledgeable and his work ethic is incredible. He always responds timely whether I communicate via email, text or phone call. I hope Rosehill’s management team have already recognized the fine employee they have representing their company and how he has taken very good care of its customers.

Regards,

Charles

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Thank you for the beautiful landscape design. We are so honored to have been chosen for your Veterans’ Landscaping Contest. We truly appreciate your support of the military and veteran community. John and Paul were wonderful to work with and provided a design that fits the character and feel of our home and neighborhood. Looking forward to visiting you in the spring for planters. Thank you again for all your support!

Sincerely,

Vanessa and Andrew

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I wanted to let you know what a good job Scott and his crew did getting all of our landscaping done for my daughter’s engagement party at the end of June. They all made our property look beautiful!

Ann H

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Another beautiful newsletter reminds me I am terribly tardy in thanking you for the amazing work Amanda and her crew performed for us last April. We had ripped out all the overgrown bushes next to the front of our house and didn’t have a clue what to plant next. We called Rosehill and were blessed to meet Amanda! She not only knew what would flourish in the troublesome area of mixed sunlight, but she could see we needed extra dirt, suggested redoing the edging in a pleasing design, and added underground gutter drainage to rid us of ugly splash blocks! Your crew was courteous, fast, and offered to do several extras for us, like placing leftover sod on the bare areas of our yard, and hauling away the splash blocks. A couple of months later, Amanda reserved three bushes for our back yard that I found on your database.

In short, we couldn’t be more pleased with the design, the initial work, and Amanda’s continuing assistance!

Susie S

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Great job John !!!!

Much appreciated. The City Entrance (corner of 49th and State Line Road) installation looks impressive and does so much for the intersection.

Excellent lovely specimens , careful work and outstanding results as usual !!

This is one more step in our ambition to frame our city boundaries and shield against noise, night headlights and increasing traffic flow.

The land owner there says he could hear a difference in noise reduction immediately.

Thank you for your help. Over the years you and Rosehill have done so much to make our City look remarkable.

Please give our sincere thanks also to your hard working crew. We know the devil is in the details.

You all made the daily quality of our life, here in the city of Historic Westwood Hills, more beautiful !

Our Sincere Best,

Martha Lally

Westwood Hills Historic Foundation

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The miraculous transformation of our outdated dangerous patio to the stunning courtyard has far exceeded our expectations. Although it took longer and cost more than expected, Mike’s vision made it worth while. Your crew was quite professional even when faced with some difficulties.

Ruth M.
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A short note to inform Rosehill of what a helpful, competent and friendly worker they have in Laurel Taylor. My purchase yesterday was a gift for a difficult person. Laurel helped & suggested many options. I have had her help me over the years and have always appreciated her knowledge and pleasant manner. I hope you appreciate her as well!

Jan. A
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I had a good experience with Rosehill. Excellent suggestions on how to improve the appearance; superb suggestions on which trees/flowers/shrubs to add, as well as other landscape design. Had a comprehensive irrigation system installed and retaining wall rebuilt as well. Would use them again in a heartbeat!

Mike S.
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Dear Mr. Hansen,

Thank you very much for taking the time out of your busy schedule to assist me in my Eagle Scout project. Your knowledge regarding the evergreens and the flowers helped me to achieve my goal. I received many compliments about the planters and how nice they look.

Josh H.
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We wanted to thank you, Chip, for taking care of us and for replacing our front yard tree. The three fellows who brought and planted the tree were so very nice too!

Judy T.
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Jake Berg is a fantastic designer with fresh new idea. He really takes time to understand what the homeowner wants to accomplish with their landscaping, then researches and come through with amazing ideas. This is our 2nd project he’s completed and we plan to do another with him this spring. He’s a true gem and a great asset to Rosehill. I’ve recommended him to friends and family!

Teri S.
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Jake, I just love the job you and the crew from Rosehill did on our yard today! It is so nice to have a service and especially you who actually knows about landscaping!

Laura C.
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I’m sure this over abundance of rain this spring is a challenge for those in the garden/landscape business – manna for some & headache for others. Its very fortunate your staff was able to start our project earlier than expected beating the rain by a week – things just work out the way they’re supposed to. We are very happy with Rosehill’s work from initial meeting to last week’s completion. John McLenon has been exceptional to work with from design phase of the 4 new beds through the last flare & touchs. With the competitive bid savings, we were able to approve Rosehill’s work to replace 19 trees on campus. Hugo & the his workmen were serious, hard working & extremely courteous while on Campus. We all agreed we should like to have them help in our own gardens. These lovely new projects have given our patients & staff a glorified boost of smiles & energy as they anxiously await the grounds coming to life for another year. We look forward to John’s ideas for future phases in the Gardens.

Martha S.
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Jennifer and her crew did an amazing job. I was so glad to see her. She eliminated so much stress in my life not having to worry about the yard this spring. I felt spoiled. Thank you.
P.S. Can’t wait to revisit the design of our front and back yard plans with Amanda.

Heidi G.
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I had a lady come in and told me she walked right past the UPS store because the pots were so beautiful. It made such an impact she felt the need to tell me about it!! Great job and please pass it to the people who make this happen!! I can tell you daily how great and beautiful the pots are but when you have people coming into the office to tell me then that deserves a HUGE wow and thanks!! Give yourself a self-high five!!!

Linda A.
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I am extremely please at the appearance of our yard and the professional manner of the people who apply the various applications. I am recommending your services to various folks that I know in our neighborhood and within the KC area. Thanks for a great looking yard.

Bill L.
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I just wanted to pass along the kudos to Rosehill we received this morning in the PV Merchant’s meeting!! The pots are such a huge deal to our tenants and you all have made and kept them STELLAR!!! Customers are commenting to the tenants, I am getting comments and they are all positive and wonderful!! Nancy from Spanglers thanked us for going back to Rosehill!! Yep, that is a fact! Please pass this along to the rest of the feet on the ground crew and let them know how much we appreciate all of team Rosehill for making our centers AWESOME!!

Linda
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We just had the 20 year old landscaping removed at our residence and new landscaping installed. Amanda White was our landscape designer, and she did a fantastic job of designing and overseeing the new landscaping project. She is very detailed oriented, customer focused, and ensures the project is done to the homeowner’s satisfaction. Elton also did an incredible job planning and installing the new LED landscaping lighting and new irrigation system for the landscaped area. The entire Rosehill crew worked very diligently in removing the old plants and installing the new plants. Thanks to Rosehill Gardens for an awesome job! The new landscaping has made our home look fresh and ‘new’ again. We would highly recommend your company to anyone needing landscaping design and installation services.

Linda C.
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Two things that have changed since Rosehill took over snow…………….

1) Calls have gone from no less than 15 an event to one or two and those are melt and refreeze issues not “WHERE ARE THEY??” issues.

2) Tenants have complimented the snow crews…..keep in mind the two tenants that have taken the time to email/call me are two tenants that (bless their hearts) are rarely happy with anything!!! The manager at BRGR said this was the best snow contractor since BRGR has been open!!

The calls from customers and tenants on the complimenting the landscaping is too numerous to count!!

Awesome job guys and a big kudos. Makes our job so much easier!!

Linda
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I just wanted to tell you how much I appreciated my experience buying trees from Rosehill Gardens through Chip Hanson at your tree farm. He was so informative and very patient (I changed my mind several times). He was such a delight to work with. Chip is a true asset to your business and I would never think of buying trees anywhere else. Kenny, the installer, was also very conscientious and knowledgeable and very interested in my landscape project. He and his partner worked hard all day and got all the trees planted, even thought they had to finish up in the rain. The trees are perfect and I look forward to seeing them mature. I really appreciated the concern and care from both Chip and Kenny to “get it right”. I’ve had lots of comments on the trees and I tell everyone what a great experience I had with Rosehill Gardens. Please give my thanks to Chip and Kenny.

Patty B.
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I just wanted to say how much I appreciate working with John McLenon for the benefit of the Cass Regional Medical Center Gardens. His proposals & recommendations arrive in a timely manner & he makes every effort to see our dream happen on time & on budget. The Cass Regional Foundation received memorial monies on behalf of a physician who died recently. We were given the task of finding an appropriate tribute to be placed either inside or in the Gardens. We decided on a Lyman Whitaker kinetic wind sculpture for placement in the Healing Garden near the water fountain. Within months, 2 new donors stepped forward with similar requests for Whitakers work. I’ve charged John McLenon to create a sculpture bed to enhance & protect the area.

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Your crew has just left and I want you to know how WONDERFUL our yard is looking. You should be very proud of your team. Thank you. Looking forward to the next phase.

Nancy H.
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I just cannot thank you all enough for such a great crew you have give to us!!! The properties look amazing and each and everyone of your “feet on the ground” peps are so nice, have so much pride in service, so professional!!! I NEVER get any negative comments, only positive comments!!

The irrigation proves to be a challenge and the great Rosehill irrigation team keeps it going!! Even on Sundays (thanks again Brian).

You all are the BEST and I personally am thankful that Ishmael aka Smiley is back!! His smile lights up the center!!! Such a cutie!!!

Thank you so much!!! We LOVE Rosehill!!!!

Linda
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I just drove through Corinth Square and all around. It has never looked better. The landscaping is fantastic. The new Westlake garden center is perfect. Great job!

Owen
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Many times, people are quick to tell you the bad things about your staff. This is not one of those times.

I am sitting at Steak and Shake on Shawnee Mission and two of your guys just left. As they were leaving, an older couple were walking towards the door. The gentleman was helping his wife as she was using a walker. They were several feet from the door as your people were leaving but, your guys took the time to stop and hold the door for them. One man held the inner door and the other held the outer.

Too often people are so occupied they do not have time for their fellow man. Your people did an exceptional thing and you should know it.

Thanks.

Bob B.
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I wanted to share some of the feedback we received about the experience. The response was overwhelming of the beauty and Quality of your products!!!

The majority of the guest had never been in your Nursery and Garden store. They really were taken on the little piece of paradise you have there; I had a person ask me if you have ever had a wedding there? It was so relaxing and a great experience. I can see how it would be hard to get people to leave. It is a great retreat.

Laurel was very helpful and would address any questions that were asked. I am looking forward to the event we discussed for November to make a small centerpiece.

Laura R.
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Jason,

I want to express how pleased we are with the outcome of the garden you designed. It is beautiful and all that we could wish for. Great job. I also want to compliment Claus and Benjamin on the work they performed. They went the ‘extra mile’ and more to make sure everything was done correctly and left everything cleaned up. They even hosed off our patio where they rested and had lunch. What a great work ethic. Please let their boss know how pleased we were with their work and the way they conducted themselves.

Jerry
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I just wanted you to know the courtyard was breath-taking. Everyone agreed it is at the top as one of the most beautiful settings we have ever used. It was a lovely evening. Even the weather was perfect. The Red Hat women in Lee’s Summit enjoyed it. June was a perfect month. Thanking you again.

Janet K.
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I cannot express my sincere gratitude at the magnificent effort put forth on this project. Mission accomplished and by a class act too.

Lee
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I just wanted to let you know what a lovely job the young lady did who planted our beds for us. We just had our first big event out here this past Saturday… had somewhere between 65-75 people attend… and they were most complimentary of how the yard/flowers looked! So please pass on my thank you to her, and thank YOU for ensuring that it was completed on time! I even had a few ask who did our planting for us… and I of course passed on your name!

Our next big event will be a High School Graduation Party, sometime between May 18-21, exact date is yet to be determined… but we will have family here that entire time. Thanks again… looking forward to many more events, working together!!

Rhonda
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I know we spoke about our “event” yesterday but today I just must share what has been happening here on our job with your crew and designer John. The wall is absolutely perfect, but I had wanted to just make a safe way to get into the back yard without too much cost. The cosmetics were not as important as the practicality and John and I had talked about a couple of different ways. I opted for slate to go down the slope, I was so wrong. Yesterday, the crew laid and cut the slate, etc God bless them, after my husband & I went out we knew it was too much a pitch to be safe for us or the grandchildren. So John came back out this morning and they have removed the slate and we are going back to John’ s original plan of steps. All of them were so kind, and John is particularly a gentle soul, and we will get the steps as soon as John gets things lined out. Just wanted to share my appreciation and I gave the crew my apology for all they had done only to remove. That’s one of the reasons we love working with Rosehill, just a great group of people.

Carol
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They did an awesome job! Call Jason! He is awesome. Eddie did a great job with our patio and fire pit.

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Rosehill is absolutely a 5 star operation. I used them to fully design and install the landscape in my backyard. I met with designer Tom Hall and discussed what I had in mind as far as wish list items, types of features and plants, and Tom delivered a design that not only captured everything I was looking for, but really brought design expertise and concepts that I wouldn’t have thought of on my own. I initially planned to tackle this project on my own, but I’m so glad that I hired these guys. They definitely earned their reputation, and I would hire them again in a heartbeat. After signing the contract, the entire process was incredible and very well managed by Tom. The only time I had to call Tom during the project was to tell him how happy I was with the how the yard was shaping up. It has been exciting to return home everyday from work to watch to progress with no hassle on my part at all. We also included lighting and irrigation in the scope of the project, and the materials and work quality are both top notch.

Lance
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Absolutely gorgeous setting! The friendly manager, Laurel was gracious and knowledgeable! What a fabulous selection of plants, flowers and garden accessories! The live music with Somerset Winery and Cider Bar is a fantastic touch! Outside music in the courtyard…

Tracy H.
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This year the they had absolutely perfect plants and flowers AND more of a selection than most. Absolutely love this beautiful place! Staff is always helpful as well.

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Just a quick note to let you know that the hydrangeas you planted in my backyard about a year ago are doing GREAT – lots of huge, white flowers. It’s a big improvement over the vanilla strawberry ones that were there before. The new plants are doing well despite deep shade. White azaleas in front yard are also thriving. I wanted you to know how pleased I am with the work you did last year.

Anne C.
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First time visiting. Have followed them on Facebook and wanted to see the new Event area. BEAUTIFUL!! Very friendly and helpful people. Will be back again.

Candace L.
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We are thrilled with the design, workmanship and execution of this project! Jason was amazing to work with and very flexible and accommodating when we wanted to make some changes mid project. We absolutely love our new flagstone patio and fireplace. They created the environment we were seeking! Thank you so much, we highly recommend.

Cathleen R.
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This year they had absolutely perfect plants and flowers AND more of a selection than most. Absolutely love this beautiful place! Staff is always helpful as well.

Alma H.
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Knowledgeable designers, full service landscaping, great selection of warranted plant material and a beautiful event space as well. You can’t get a better, more respected company than Rosehill gardens.

Elizabeth M.
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I contracted with Rosehill Gardens for a complete landscaping project that included site assessment, complete landscape design and plantings, irrigation, and the laying of sod. The project was complex. The project manager and landscape architect was Amanda White. Rosehill did a magnificent job. In addition to the quality of their plantings to the meticulous detail of adhering to specific land contours and superior service, to highly coordinated efforts between landscape, irrigation, survey, etc., it was a superior job. Amanda was 100% customer service. Every individual employee was first class, hardworking, and very positive. I give Rosehill the highest marks possible for a job extremely well done.

Jim V.
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John McLenon and Rosehill Gardens were great to work with. I’d highly recommend them!

Rollie F.

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I used Rosehill for major landscape and bed planning 20 years ago but lost touch with them over the years. We revisited this relationship for bed planning, sprinklers and lawn maintenance (sans mowing) and have been very happy. No relationship is without issues – but they handle them with professionalism and honesty. They show up when they say they will (or early) and bill on time. I’ve been very very pleased with our rekindling and plan to continue to use them for ongoing maintenance and irrigation.

Nicole S.
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I am very satisfied with the work performed. Your Gardeners finish the task yesterday in very professional and efficient manner. And, it appears the task was performed as projected and expected. Thank You. I will be calling your office today to accomplish completion of payment.

John C

john Coleman
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Words honestly can’t describe the amazing job this company did on our back yard last fall, they literally transformed our backyard from a flat heap of nothingness to the most amazing backyard that makes us feel like we’ve been transported to the mountains. Tom was so skilled and took the time to really get to know us and what we wanted, and the vision he came up with was exactly what we’d wanted but couldn’t put into words! His crew was unbelievably professional and took a lot of pride in their work. He kept us completely informed and made sure we were happy every step of the way. My husband and I were shocked at the finished product and 5 months later we are still so excited to get to look at this everyday! Hands down, Rosehill (and hopefully Tom) will handle the landscaping on every project we have in the future. It really shows that this is a 100 yr old company – they know what they’re doing!

(Also the weeping Alaskan Cedar was switched out for another pine, but I don’t have a picture of that handy )

We’re so excited watching everything start to bloom again now!

Holly W.
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I just wanted to reach out to let you know how much I enjoy the backyard you created for us. I’ve been working outside any chance I get during this “stay at home” phase of live. I really appreciate the thought you put into this design – thank you for creating a space that I truly love.Thanks also to your team for planting the front urns this morning on very short notice – they look great!

KBD

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Rosehill Gardens | 311 E 135th St | Kansas City, MO 64145 | (816) 941-4777

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